Scientists believe that: “the best fear of mankind is telling before the public”. Furthermore, this is a result of training hard and self-confidence. In order to have a good message, we usually have three factors with different percentages such as fifty five percent of body language (visually), thirty eight percent of tone of voice- vocally and only seven percent of spoken words-verbally. In short, what is body language? And why does the wordless language have a high percent- reaching to ninety three percent? Many people who are interested in these questions can get explanations for problem when they go to this seminar.

Body languages are outside expressions through looks, attitudes, gestures, acting and speech of spokesman which auditors can feel. And the kind of wordless language is very significant in communication and commercial contract. It shows emotion to support speech. In addition, it also communicate, critic speech if this language isn’t suitable for speech and it always associate with background of speech language.

Having explanations of guest who is Mr. Trần Hữu Đức – managing director of The pharmacy incorporated company Phano and staff manager of USA-British Tobacco company BAT and Pespico VN G7, we have many unexpected explanations.

To have a persuasive speech, we must talk with our heart or mind when we communicate or report. But if only we have a inside honest, we haven’t had confidence in anyone when we don’t have any skills of wordless language. Before the crowd, scratching your head which indicate that we are very confused, and keeping microphone with 2 hands which indicate that you aren’t unselfconfident. Only having a small movement of your body can talk many things and it is a force of body language; moreover, line and smell of your body, your breath, even your weight, color of hair and color’s skin, all of which can effect to your success in the show.

From time immemorial, our nation has a hospitable tradition which is manifested to shake or handle or slap on the shoulder- can make me feel friendly. And the first impression can be made more profound if we control our voice, speed and pronouncing. The high voice usually need to show your emotion, and the low voice also use for convincing or reaching an agreement. Besides, distance in communication is very important, it indicate the level of acquainting, and deciding by your sex, position, role and culture. Thus, according to your relation and situation, we must keep a certain distance with your opponent when contracting or talking.

And when meeting someone, we should choose suitable clothing with lipstick which show respect for the girl, and a tie – to show your earnestness. And with a slight smell, you will make an impression with anyone when the first meeting.

If we only care about your looks and forget the role of environment, it’s a large mistake. The space, context and arrangement which are suitable can create a strong inspiration in the meeting. The peaceful picture, some books can make me more creative. Particularly, you should notice about temperature in your meeting room controlling suitably; the high temperature usually make anyone breaking that space and feeling freeze make them self-opinionated.

Finally, we need to combine the wordless language with the normal language by some method such as repeat, emphasize, replace, addition, deny, and especially be quiet- making a quite space after stressing make you and your partner calm down to get a good agreement. Lecture gives them an advice: When you are stressful, you should think a drop of water drop in the quiet lake and it spread out very fast. It makes your spirit calming down. Like a drop of water, an active and confident attitude will spread your partner. And tell to yourself: “ Definitely, I will solve this problem”