1. Talk to Your People
Spend time with your people, talk with them and listen to what they say. Really hearing them is a better description - be seen to be doing so.
2. Build Rapport
Find out what's important to your people as individuals - it might be their dog! But pay attention to that and ask them about it from time to time. Nothing builds relationships better.
3. Is it Value-Creating?
When making decisions, run it by this little question you carry in your head (you do, don't you?). Is the management decision I'm about to make, going to create value for this business or organisation?
4. Have Fun!
This can't be forced, but there are enough opportunities to laugh within businesses. Let it happen, share in it and be a joining in and fun person - it will be worth it!
5. Coach and Support
Being there to catch people when they fall will make you a great manager. People like to be able to take risks with a safety net - so be their net - ask not 'What went wrong,' more 'What did you learn for next time?'
6. Join In
And when the going gets tough, be there to work alongside your people - don't hide in your office when the chips are down. Make a judgement call and spend time getting your hands dirty.
7. Be Consistent
People who work with you want you to succeed and to help you with that, they need to know what you want; how you will react. So try to stick with the way you are and people will be much more comfortable with you.
8. Honour People
Recognising great effort and success in your people is not a complicated thing, but, surprisingly it often gets missed. People love to be told 'Well Done!' - so tell them...and there is nothing more motivating than someone saying a genuine 'Thank you'.
9. Stand Back
Be prepared to let them get on with it. Keep watch on the bigger picture. What are we really trying to do here? How does every decision we make, fit in with our overall objectives?
10. Be Open
By asking for help when you need it and sharing your concerns and fears, as well as your hopes and dreams, for your organisation, you will tap into a rich vein of emotion which will pull your people together with you.
Spend time with your people, talk with them and listen to what they say. Really hearing them is a better description - be seen to be doing so.
2. Build Rapport
Find out what's important to your people as individuals - it might be their dog! But pay attention to that and ask them about it from time to time. Nothing builds relationships better.
3. Is it Value-Creating?
When making decisions, run it by this little question you carry in your head (you do, don't you?). Is the management decision I'm about to make, going to create value for this business or organisation?
4. Have Fun!
This can't be forced, but there are enough opportunities to laugh within businesses. Let it happen, share in it and be a joining in and fun person - it will be worth it!
5. Coach and Support
Being there to catch people when they fall will make you a great manager. People like to be able to take risks with a safety net - so be their net - ask not 'What went wrong,' more 'What did you learn for next time?'
6. Join In
And when the going gets tough, be there to work alongside your people - don't hide in your office when the chips are down. Make a judgement call and spend time getting your hands dirty.
7. Be Consistent
People who work with you want you to succeed and to help you with that, they need to know what you want; how you will react. So try to stick with the way you are and people will be much more comfortable with you.
8. Honour People
Recognising great effort and success in your people is not a complicated thing, but, surprisingly it often gets missed. People love to be told 'Well Done!' - so tell them...and there is nothing more motivating than someone saying a genuine 'Thank you'.
9. Stand Back
Be prepared to let them get on with it. Keep watch on the bigger picture. What are we really trying to do here? How does every decision we make, fit in with our overall objectives?
10. Be Open
By asking for help when you need it and sharing your concerns and fears, as well as your hopes and dreams, for your organisation, you will tap into a rich vein of emotion which will pull your people together with you.
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